Adrianna Duffy, Property Maintenance Coordinator

Brunelcare are renowned as a provider of high quality housing, care and support for older people in the South West. For over 75 years we have been at the forefront of developing ways for people to stay as independent as possible, creating great communities to live, work and enjoy being in.

Brunelcare aims to be an employer of choice by placing an emphasis on the training and development of our staff. Learning starts from the very first day that you join us, with everyone attending 4-6 days of induction training. A career with Brunelcare provides many opportunities to learn and develop new skills.

We have been running an apprenticeship programme since 2011 and are committed to its continued and long-term success.

Our  Housing team are particularly proud of Adrianna Duffy, who won “Outstanding Apprentice of the Year”, in the Health, Education and Care sector in the Bristol Post and Bath Chronicle Apprentice Awards, Bristol, 2014.

Adrianna joined Brunelcare as a Housing Apprentice three and a half years ago and is now a permanent Property Maintenance Coordinator with Brunelcare. She said of her two year apprenticeship:

“I wanted a new challenge, something I had no experience of – and this was a good opportunity. I preferred this option. I don’t enjoy working in classrooms. I felt more relaxed working this way and had a lot of support and advice from people around me at work.”

“A vacancy arose for a Property Maintenance Coordinator soon after I completed my apprenticeship and Level 2 Certificate in Housing Practice. I was successful in my application for the role. I now work in Brunelcare’s Property Team, helping deliver a property maintenance service that meets the needs of our housing customers. I take pride in the fact that we provide our Brunelcare housing tenants with a great place to live, to maintain their quality of life.”

Adrianna’s typical day at work involves receiving calls detailing response and planned jobs from housing tenants and site staff and allocating the work to the appropriate member of the property maintenance team.

“The thing I enjoy most about my job is the satisfaction I get from supporting our tenants with the housing issues they have and resolving those needs as quickly as possible for them.”

“My tips for someone starting out in the social care and housing support business is that communication skills are key, along with good organising and planning skills and a good problem solving ability. It’s also important to have the enthusiasm to develop, obtaining relevant qualifications where necessary, to progress to level you want to reach in the job.”

To apply now for an apprenticeship at Brunelcare visit or email

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